OVERVIEW:
Our Producers and Senior Producers are accountable for bringing a program to life from its inception through to the end, taking a concept from discussion to execution through the communication and operation of all vendor partners, through project management of the logistics, and through to day-of (live or digital) execution to ensuring the client is aware of the schedule, deliverables, and expectations throughout. These inventive orchestrators are deft, swift, crafty, and thorough. They manage timelines, source the un-sourceable, and have a wide-reaching network from which to call when planning and executing our experiences. They are the five-steps-ahead, against-all-odds production arm of RED VELVET; regardless of HOW an objective is achieved, the Producer will ensure it gets done in the most strategic, timely possible way. They assume the role of the logistics lead and bring the team together to “problem-solve” should a desirable outcome be a challenge to execute.
PERSONAL CHARACTERISTICS & SKILLS:
- Phenomenal Interpersonal Skills
- Able to communicate in a clear, consistent, honest, and transparent manner
- Self-motivated team player and facilitator of collaboration with no ego
- Demands excellence, goes above and beyond but still doesn’t take themselves too seriously
- Can read a room and pivot accordingly
- Equally comfortable communicating via phone, email, social media or face-to-face
- Problem Solver
- Acts with urgency and has a bias towards action; is solution-obsessed
- Identifies opportunities and potential problems, addressing them effectively and efficiently
- Knows what questions to ask
- Admits to and learns from mistakes
- Professionalism
- Can hold his/her own in a challenging situation with composure and respect
- Feels accountable, takes responsibility and ownership for his/her work
- Takes pride in representing RED VELVET; always conducts oneself with decorum and professionalism
- Advanced Organizational Skills
- Has a “sixth sense” for managing multiple elements at once and can deftly orchestrate and guide simultaneous work-streams to ensure team has sufficient time to do their best work
- Can ‘connect the dots’ - has the ability to associate one idea with another and find the ‘big picture’
- Detail-oriented with the ability to identify and resolve discrepancies in data or text
KEY RESPONSIBILITIES:
Program Lifecycle
- Program Initiation - Help steward the proposal process by collaborating with the designated pod (pods are composed of leads from each discipline - creative, account, and professional services), providing guidance and input based on natural strengths and when specific logistical information is required for the proposal (e.g., verification of venue availability/options/wholesale pricing, virtual platform recommendations, estimated hours for team to plan & execute, etc.). Being the “voice of reason” and pressure testing the viability of ideas pitched.
- Program Management - Works integrally with other agency departments to determine which company (and self-created) tools are necessary to implement within the program lifecycle to best manage the program at hand, providing the clearest internal and external communication and expectations. The comprehensive work plan should ensure detailed record keeping, identify program deadlines and that they are met, clearly define the expected deliverables from RED VELVET vs. Client, budget management, and general logistics handling.
- Resourcing - Assess which partners best fit the goals of the program, utilizing vendors/partners that can make the concept best come to life while also considering Client goals and budget. Negotiate and manage contracts while keeping the following in mind: company liability, profitability, respecting the event partner relationship, and value. Determine when additional internal resources are needed.
- Budget Management - Ensure all hard and soft costs to produce a program are accounted for, clearly recorded, and communicated to all stakeholders.
- Day-Of Execution - Ensure everything that was committed to and planned for during the planning phase is delivered to the Client’s satisfaction. Orchestrating and coordinating partner delivery and follow-through in accordance with what was agreed to in the planning phase. Swiftly managing unforeseen incidents and/or circumstances that may arise unexpectedly.
- Before a live or virtual program, draft event partner and staffing confirmations as well as a Risk Management Plan
- Prepare necessary day-of program documents to provide clear communication of deliverables and ease of reference for confirmed logistics
- Ability to lift 30lbs and maintain endurance while operating with a sense of urgency
- Post Program - Ensures all event partners are paid promptly and works integrally with the Account Lead and Finance Specialist for the financial closure of the program. Ensures all subcontractors, event partners, and other involved resources receive the RED VELVET hospitality with a handwritten thank you card.
Business Leadership & Development
- Event Partners - Actively builds and strengthens relationships with local and global industry suppliers and other strategic partners aside from the typical correspondence that takes place during program management (e.g., attend networking/industry meetings and events, direct outreach to partners, scout new partnerships).
- Trendsetter - Stay current with industry trends, if not creating them, to positively influence Client programs and ideas implemented. Stay current with the general direction of our industry and seek/create educational opportunities to position ourselves as “experts” on the subject matter (e.g. virtual platforms, sustainability in events, etc.)
- Client Relations - Works in tandem with Account Lead/pod to build and maintain strong Client relationships to the point where RED VELVET is viewed as indispensable, a strategic partner, and the leader within the industry.
- Company Culture - Positively contribute to the company culture by showing up, joining in, speaking up, engaging, welcoming collaboration, and being your own kind of leader while also not afraid to ask for help when needed. Understand where your strengths and company deficits overlap to influence new company initiatives or identify missed opportunities.
- Career/Self Development - Whether it’s seeking a mentor, attending classes/training sessions, or job shadowing, identify and invest in your own career development.
***Senior Producers Can Do All of the Above and Have Leadership Qualities***
Leadership Qualities
Leadership Qualities
- Inspires positivity and confidence among the team
- Knows when to lead, when to execute, when to collaborate, and when to listen
- Effectively balances the needs of the team, the Client, and the business with agility
- Mature, authoritative, but respectful tone among the company and with the Client
- Intuitive and highly empathetic
- A mentor - wants to see others around them shine and grow. Is a company role model and serves as a trusted advisor to team members
- Knows how to address and resolve conflict and handles “hard conversations” with savvy and finesse
- Highly proactive and exhibits a growth mindset for him/herself and the team; has an insatiably curious and business-oriented mind
- Outstanding decision-making and problem-solving skills
- A skilled negotiator
- Advanced Organizational Skills
- Incredibly organized and expeditious
- Thought leader with identifying new tools and processes that should be implemented department-wide to increase efficiency and excellence provided to Clients
- Demands excellence, goes above and beyond but still doesn’t take themselves too seriously
If you made it this far & are still interested, please apply and tell us what makes you ROCK as an Event Producer. No phone calls, please. We will respond to candidates who have qualified for the first round of interviews.
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities, and qualifications required of associates assigned to this job.
RED VELVET is an Equal Opportunity Employer.
RED VELVET
RED VELVET is a full-service live and virtual experiences agency partnering with global brands to ideate, design and execute their experiential events since 2002. RED VELVET helps corporations create international award-winning event experiences of all sizes. Our team's strength is in listening to our client's goals and translating that to an incredible interactive & creative event experience - fun for the planners and memorable for the attendees.
(ONLY Applies to full time employees)
(ONLY Applies to full time employees)
TEAM MEMBER CRITERIA
When we are looking to expand our team, we are always looking for people who are wired in many of the same ways we are but who also possess complementary skill sets and bring diversity to our thinking, designing and execution. If you thrive on problem-solving, taking a strategic approach to most things in life, holding yourself and others to high standards of excellence, juggling a handful of deadlines each day and pride yourself on doing it all with optimism, you’ll fit right in. Extreme organization and client-facing skills are requirement across all positions as well as being very comfortable and versatile across digital mediums (Microsoft Outlook, Google Drive, Slack, etc). Prior agency/experiential marketing and/or meeting planning industry experience is a huge plus.
BENEFITS
In addition to a great opportunity to work for one of the Best Places to Work (declared in 2015 by M&C Magazine, and 2013, 2018, 2019 and 2020 by Austin Business Journal), all full-time employees receive the following benefits:
- Competitive health plan, with premiums for employee covered and premiums for family members subsidized by RED VELVET
- Monthly HSA Contribution
- Complimentary financial/retirement planning assistance
- 401(k) Plan with Matching Contribution
- Paid Membership to Industry Associations and Monthly Meetings
- Monthly Cell Phone, Fuel and Laptop Stipends
- Annual Education Stipend
- Sit/Stand Desk to burn calories while you work
- Flexible Vacation Policy and Paid Holidays
REFERRAL BONUS!
We know that the best hire is someone you enjoy working with and is a great culture fit for our fast-paced, entrepreneur-friendly, and creative environment. If you know someone who has previous experience in the hotel industry, agency/experiential marketing and/or meeting planning industry, we want to meet them.
What’s in it for you? If a referral is hired full-time and stays at least 1 year with our team, you get $1,000 cold hard cash on their 1 year anniversary with RED VELVET. That simple!
Company Website: www.WeAreREDVELVET.com
(if you already have a resume on Indeed)